Privacy policy

Effective Date: September 13, 2025

Web3.Market (“we,” “us,” or “our”) operates a digital blockchain file marketplace (the “Service”) that allows users to buy, sell, transfer, and manage digital files secured on blockchain networks. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or interact with our Service.

By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service. We may update this Privacy Policy from time to time, and we will notify you of material changes by posting the updated version on our website and updating the effective date above. Your continued use of the Service after such changes constitutes your acceptance of the revised policy.

1. Information We Collect

We collect information to provide, improve, and secure our Service. The types of information we collect depend on how you interact with us and may include:

Information You Provide to Us: When you create an account, connect a wallet, make transactions, or communicate with us, you may provide personal information such as your email address, username, profile details (e.g., avatar or bio), payment information (e.g., cryptocurrency wallet addresses), and any other data you voluntarily submit, such as feedback, support requests, or uploaded digital files. Wallet addresses may be associated with your account; we do not treat them as personally identifiable unless linked to other data that identifies you.
Information Collected Automatically: We automatically collect data about your device and interactions, including IP address, browser type, operating system, device identifiers, approximate location (derived from IP), access times, pages viewed, and clickstream data. We use technologies like cookies, web beacons, and local storage to facilitate this collection. For blockchain activities, we may process transaction details (e.g., smart contract interactions, token transfers, and file metadata) that are inherently recorded on public blockchains.
Information from Third Parties: We may receive information from external sources, such as blockchain networks (public transaction histories), wallet providers, analytics services, and social platforms if you link accounts. This can include verification data or aggregated insights to improve the Service.
Public Blockchain Data: Transactions on blockchain networks are public and immutable. We collect and display publicly available data related to your wallet, such as transaction histories and file ownership, which may be visible to other users or third parties.

We do not collect sensitive personal information (e.g., racial or ethnic origin, political opinions, or health data) unless it is voluntarily provided and necessary for the Service.

2. How We Use Your Information

We use the information we collect for legitimate business purposes related to operating and improving our blockchain file marketplace, including:

Providing and maintaining the Service (processing transactions, verifying identities, enabling uploads/downloads, listings, and search).
Personalizing your experience, recommending content, and sending notifications about updates or account activity.
Communicating with you (e.g., confirmations, support responses, service notices).
Analyzing usage and improving performance, reliability, and features.
Ensuring security and preventing fraud, including verifying transactions and complying with legal obligations.
Marketing with consent where required (newsletters, offers about Web3.Market or partners).
Creating anonymized/aggregated data for analytics and business intelligence.

We process your information based on legal grounds such as your consent, performance of a contract (providing the Service), our legitimate interests (e.g., security and improvements), or compliance with laws.

3. How We Share Your Information

We do not sell your personal information. We may share it as follows to operate our Service:

Service Providers for hosting, analytics, payment processing, security, and operations (under contracts requiring appropriate protection and limited use).
Affiliates and Partners for internal business and blockchain integrations as needed.
Blockchain Transactions where data (e.g., wallet addresses, transfers) is recorded on public chains and cannot be altered or deleted by us.
Legal/Safety to comply with laws, enforce terms, or protect rights, property, and users.
Business Transfers in connection with a merger, acquisition, reorganization, or asset sale.
With Your Consent for additional purposes you authorize.

We may also share aggregated or de-identified data that does not identify you personally.

4. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. This includes encryption for data in transit, secure servers, and access controls. However, no system is completely secure, especially in blockchain environments where public data is inherent. You are responsible for securing your wallet and private keys—we do not store or have access to your private keys. In the event of a data breach, we will notify you and relevant authorities as required by law.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, or enforce our agreements. For example, account data may be kept while your account is active, and transaction records may be retained indefinitely due to blockchain immutability. When no longer needed, we securely delete or anonymize your data, subject to any legal retention requirements.

6. Your Rights and Choices

We respect your privacy rights and provide options to control your information:

Access and Update: You can access, correct, or update your account information through your profile settings.
Deletion: You may request deletion of your personal information, though we may retain certain data for legal reasons or if it's on the public blockchain (which cannot be deleted).
Opt-Out: You can opt out of marketing communications by following unsubscribe instructions in emails or adjusting your settings. You may still receive transactional or service-related messages.
Cookies and Tracking: You can manage cookies via your browser settings, though this may affect Service functionality.
Data Portability: Where applicable, you can request a copy of your data in a portable format.

To exercise these rights, contact us at the details below. We may verify your identity before processing requests. Depending on your location (e.g., under GDPR for EU users or CCPA for California residents), you may have additional rights, such as objecting to processing or restricting use. We do not discriminate against users exercising their rights.

7. Children’s Privacy

Our Service is not intended for children under 13 years old (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we learn that we have collected such data without parental consent, we will delete it promptly. Parents or guardians who believe their child has provided information should contact us immediately.

8. Third-Party Links and Services

The Service may contain links to third-party websites, wallets, or applications (e.g., external blockchain explorers or payment processors). These are not governed by this Privacy Policy, and we are not responsible for their practices. We encourage you to review their privacy policies. Interactions with third-party wallets are subject to their terms—we do not control wallet security or data handling.

9. International Data Transfers

Web3.Market may process and store your information in countries other than your own. By using the Service, you consent to the transfer, storage, and processing of your data outside your country, where privacy laws may differ. We use appropriate safeguards, such as standard contractual clauses, to protect transferred data where required.

10. Changes to This Privacy Policy

We may revise this Policy to reflect changes in our practices, technology, or legal requirements. We will post updates on our website and may notify you via email or in-app alerts for significant changes.