Tech Ops
Shanghai, China Crypto Exchange – Exchange Operations / Full-time Employee / Hybrid Join the Pioneer Crypto Brand in the Philippines!Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
Key Responsibilities:
- · Partner integrations:
- · 1-Resolve issues raised by the partners during their technical integration with our systems.
- · 2-Explain and guide partners through the system integration process.
- · Communication:
- · 1-Facilitate effective communication between external partners and our own developers.
- · 2-Provide regular status updates, ensuring the integration process is as smooth as possible.
- · Continuous Improvement:
- · 1-Identify opportunities for process improvements and implement best practices.
- · 2-Stay updated on industry trends and emerging technologies to ensure the competitiveness of our platform.
Qualifications:
- · Must haves:
- · 1-Fluency in both English and Chinese.
- · 2-Familiar with tools such as JIRA / Confluence.
- · 3-Bachelor’s (or higher) degree from Computer Science or a similar field.
- · 4-Excellent communication and interpersonal abilities.
- · Highly desirable:
- · 1-Previous experience of using a backend programming language.
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.