Middle Office Operations Analyst (Trading Platform)
Hong Kong, Hong Kong SAR Engineering – Trading Infrastructure / Full-time / Hybrid We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.Responsibilities
- Monitor daily trade, balance, and position data across all asset classes and exchanges (spot, futures, options, FX).
- Perform daily end-of-day and intraday reconciliations between exchange data and internal risk or finance systems.
- Investigate and resolve breaks related to missing trades, incorrect balances, or stale positions.
- Coordinate with Trading, Risk, and Engineering teams to resolve operational and data quality issues in a timely manner.
- Manage new account and instrument onboarding, ensuring all configurations, API keys, and mappings are properly validated.
- Use internal systems (Trading Infra dashboards, ClickHouse queries, Grafana panels) to monitor trade flows and data quality metrics.
- Log incidents, track root cause analyses, and follow up to ensure permanent resolution.
- Participate in 24×7 support rotation across APAC, EMEA, and North America to ensure continuous platform availability.
- Contribute to process documentation and continuous improvement initiatives to increase operational efficiency.
Requirements
- 3–7 years of experience in Middle Office, Trade Support, or Operations within trading, brokerage, or exchange environments.
- Solid understanding of front-to-back trade lifecycle (order → execution → position → PnL → reconciliation).
- Experience with multi-asset products (crypto, FX, equities, derivatives).
- Strong analytical and problem-solving skills, with the ability to investigate data discrepancies independently.
- Hands-on experience with SQL (ClickHouse, PostgreSQL) and Excel for reconciliation and data analysis.
- Familiar with monitoring tools such as Grafana, Kibana.
- Experience using JIRA or equivalent ticketing and workflow systems.
- Comfortable working in fast-paced trading environments requiring accuracy, responsiveness, and attention to detail.
- Prior exposure to 24×7 production support or follow-the-sun operations is a strong plus.
- Python or scripting skills for automation and data validation are advantageous.